Shipping Policy

on most orders of $100 or more

Simply look for the logo to enjoy free shipping on most items throughout the store. If the items in your order which qualify for 'Free Shipping' total $100 or more, your order ships via Ground for FREE!
Most orders under $100 ship for $11.99.
Need your order in a hurry? During checkout you can select other expedited shipping methods that will be charged at the discounted rates shown.

Orders to outside the contiguous U.S. do not qualify for free shipping. Shipping charges will generally be as calculated. However, often rates outside of the contiguous US may not properly calculate, especially on bulky items or expedited shipping. If this is the case, you will be contacted with adjusted shipping rates before proceeding.

Free and flat rate shipping applies only to retail customers. Wholesale customers will be calculated at a discounted rate from actual shipping costs.

Most orders ship from our warehouse in Chattanooga, TN within 24-48 hours of receiving your order. The following map shows expected days in transit from our location. Note that these days are only non-holiday weekdays.

These are estimated delivery times. Actual delivery may vary slightly. If it will take much longer than indicated above (if an item is out of stock) we will contact you by eMail. If an item is marked out of stock on the website, the order will be held until the order can ship complete.

AquaNooga does not require signatures upon delivery. However, some carriers do require this. Often it is at the driver's discretion. It is best to have the order shipped where someone will be present.

Motor Freight shipments will never be left without signature. You must be present to accept all motor freight shipments.

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